MAY  2015, Vol 10, Issue 2, Journal of Theoretical and Applied Electronic Commerce Research ISSN 0718–1876 Electronic Version   FACULTY OF ENGINEERING - UNIVERSITY OF TALCA     C  O  N  T  E  N  T  S       Editorial   Editorial: An Ontology of E-Commerce - Mapping a Relevant Corpus of Knowledge       Ariel I. La Paz, Arkalgud Ramaprasad, Thant Syn and Jonathan Vásquez ..................................................          (PDF)...               Research   Busting Myths of Electronic Word of Mouth: The Relationship between Customer Ratings and the Sales of Mobile Applications       Sami Hyrynsalmi, Marko Seppänen, Leena Aarikka-Stenroos, Arho Suominen, Jonna Järveläinen and Ville Karkke .................................................. 1        Full Text(PDF)...       Abstract...           Circumventing Communication Blindspots and Trust Gaps in Technologically-Mediated Corporate Relationships: The Case of Chilean Business-to-Consumer E-Commerce       Sergio Godoy, Claudia Labarca, Nicolás Somma, Myrna Gálvez and Marcos Sepúlveda .................................................. 19        Full Text(PDF)...       Abstract...           Public Relations Crisis and Social Media: An Investigation into Extant and Prospective Consumers’ Perceptions through the Lens of Attribution Theory       Efpraxia D. Zamani, George M. Giaglis and Anna E. Kasimati .................................................. 33        Full Text(PDF)...       Abstract...           Managing Dynamic Identity Federations using Security Assertion Markup Language       Md. Sadek Ferdous and Ron Poet .................................................. 53        Full Text(PDF)...       Abstract...           The Role of Emotions and Trust in Service Recovery in Business-to-Consumer Electronic Commerce       Julián Chaparro-Peláez, Ángel Hernández-García and Alberto Urueña-López .................................................. 77        Full Text(PDF)...       Abstract...